Un-carrier customers, FTW. T-Mobile was the most highly decorated nationally in Opensignal’s latest Mobile Network Experience Report, taking home trophies for best Download and Upload Speed Experience as well as network responsiveness.
The report also showed the Un-carrier in a dead heat with Verizon, with customers connecting to an LTE network more than 94% of the time. In fact, only T-Mobile’s network ranked first or a *thisclose* second in every single category, including 4G Availability (how often customers get an LTE signal), Download Speed Experience, Upload Speed Experience, Latency (network responsiveness) and Video Experience.
“T-Mobile continues to push the industry forward on speed and performance — no other network consistently ranked as high. It’s clear — the Un-carrier network squares off head-to-head with the big guys in every single measure in the latest report from Opensignal,” said Neville Ray, Chief Technology Officer at T-Mobile.
Dominating the Download and Upload Speed Experience is a huge win for T-Mobile customers.
It means that when they’re uploading – like posting that Boomerang to their ‘gram or sending a gif-heavy presentation via email – they’ll get it done faster on average than on any other network. And, when they download a new app or movie before a long flight, their speed might earn them some side-eye from their carrier counterparts. Add to that being on par with Verizon for 4G Availability and tied with AT&T for network responsiveness, and Un-carrier customers can claim serious bragging rights.
Opensignal is a leader for measuring real-world mobile experience, collecting 5.6 billion measurements from wireless customers across every major network to rank the experience customers receive on the major U.S. wireless providers for its latest report. It gathers data directly from actual customers measuring network experience information everywhere they go – at home, at work or on the go, indoors and out.
Un-carrier customers already get reliable coverage and fast speeds on an ever-growing LTE network that’s more than tripled in reach since 2014. T-Mobile connects 99% of Americans with LTE, and coverage grows every day as the Un-carrier continually innovates and deploys new technologies so customers get fast and reliable coverage to use their devices whenever they want, from virtually anywhere.