AT&T Providing Relief to Those Affected by California Earthquake

To help support our customers in Humboldt County recently impacted by the earthquake, we are waiving the following charges for residential and business wireline orders placed now through December 19, 2023.

  • One-time activation fee for establishing Remote Call Forwarding, Remote Access to Call Forwarding, Call Forwarding features and Messaging services.
  • Monthly rate for one month for Remote Call Forwarding, Remote Access to Call Forwarding, Call Forwarding features and Messaging services.
  • Service charge for installation of service at the temporary or new permanent location of the customer and again when the customer moves back to the original premises.
  • Fee for one jack and associated wiring at the temporary location regardless of whether the customer has an Inside Wire plan.
  • Fee for up to five free jacks and associated wiring for Inside Wire Plan customers upon their return to their permanent location.
  • Fee for one jack and associated wiring for non-Plan customers upon their return to their permanent location.

For assistance, customers in affected areas can call 800-288-2020 (consumer) and 844-429-1875 (small business). 

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