Sprint’s Omni-Channel Experience

By Steven Spears, Sprint Internal Communications Manager

Today’s consumers want to buy products and services in their own way, and on their own time, often using multiple channels and devices to shop their favorite brands.

We get it – there is no one way to shop. People want the experience they want. That’s why we’ve taken significant steps to realign our operations and adopt new technologies.

With Sprint, customers can begin their shopping experience in one channel and switch to others without having to start all over or repeat previous steps. As they transition from one channel to another, our customers see consistent branding, design, product inventory and pricing.