Verizon prepares for tropical storm Irma

As Potential Tropical Cyclone Ten is predicted to gain strength and become Tropical Storm Irma, Verizon Wireless is well-prepared to serve customers in the coastal Carolinas and up the east coast with the nation’s largest and most reliable 4G LTE network.

Final fine-tuning measures are underway and local Network teams also are prepared to travel the coast to assist areas hit hardest by the storm. The efforts are part of a year-round plan to make the network strong and reliable during storms and any other circumstances.

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Network enhancements in the Carolinas since last year’s storm season include expanding and densifying the most advanced 4G LTE (Long-Term Evolution) services across the state; adding capacity to hundreds of cell sites; fortifying coverage along evacuation routes; and installing new in-building network systems at hospitals, government and emergency facilities, high-traffic public venues and other key locations.

In addition, the company has a number of “switch” network processing centers across the Carolinas. With hardened shells, these facilities also feature large-scale on-site power generation, various redundant operations and technologies, and other back-up systems to ensure the company’s network remains strong, running and reliable.

“Our preparations for severe weather don’t start when a storm threatens; our dedicated team of network engineers work year-round to ensure our customers can connect when they need it most,” said Sergei Mislevy, executive director for network assurance for Verizon Wireless. “We take great pride in providing a superior network experience, especially in and after severe weather.”

Other Verizon Wireless ongoing efforts to ensure a reliable network include:

  • Preparing emergency command centers in the case of a storm or other crisis
  • Readying the company’s fleet of mobile equipment including of Cells on Wheels (COWS), Cells on Light Trucks (COLTS), and generators on a trailers (GOaTS) that can be rolled into hard-hit locations or areas that need extra network capacity
  • Pre-arranging fuel delivery to mobile units and generators to keep the network operating at full strength even if power is lost for an extended period of time
  • Topping off and testing generators and battery backups in cells sites
  • Coordinating with local, state and federal emergency services so they have the communications services they need
  • Pre-positioning emergency equipment, setting up our local switch location to house our 24×7 command center
  • Using the newest technology such as unmanned aerial vehicles to survey tower damage after a storm

These initiatives are part of a national network investment of nearly $11.2 billion in 2016 to increase the coverage, reliability and capacity of its premier network in the Carolinas and across the country.

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